Expert NDIS Support Coordination across Australia. Level 2 Coordination of Supports and Level 3 Specialist Support Coordination provide tailored, practical, and crisis capable support to help you understand your NDIS plan, access the right services, and achieve your personal goals with confidence.
Navigating the NDIS can feel confusing and exhausting especially when you’re already managing day-to-day challenges. Many people come to us feeling uncertain, unsupported, or frustrated because their plan isn’t delivering the outcomes they expected.
Support is closer than you may think. These are some of the most common challenges we hear from participants and families:
Support Coordination is a service designed to help you understand your NDIS plan and turn it into practical, real-world support.
A Support Coordinator works alongside you to explain your plan in plain language, help you choose suitable services, and make sure your supports are working well together.
The goal is to reduce confusion, ease stress, and help you use your funding in a way that supports your life goals.
With Support Coordination, you receive support to:
NDIS Support Coordinators help participants understand their NDIS plan and turn it into practical support. They assist with choosing suitable services, connecting with providers, and ensuring support works well together.
Support Coordinators also help manage changes, address challenges early, and support plan reviews when needs change. Their role is to reduce stress and help participants build confidence, choice, and control over their supports.
When you choose TCH Care, you gain a knowledgeable and supportive team that understands the NDIS and is committed to helping you navigate your plan with confidence and clarity.
We have strong knowledge of NDIS plans and processes and help you understand how to use your funding effectively.
We assist with preparing evidence, identifying gaps, and supporting requests during NDIS plan reviews.
Our experienced coordinators support both everyday coordination needs and complex situations.
Your goals, preferences, and individual needs guide how we coordinate your support.
We explain your plan and options in plain language and provide clear, practical steps.
We follow NDIA guidelines and act honestly and openly in your best interests.
Support Coordination Level 2 helps participants understand and use their NDIS plan effectively. A Support Coordinator works with you to explain your plan, connect you with suitable providers, and organise support so they work well together.
This level focuses on building confidence and skills to manage support over time and is suitable for participants who need guidance but not intensive support.
Specialist Support Coordination Level 3 supports participants with complex needs or high risk situations. It involves intensive and specialised coordination across multiple systems such as health, housing, and mental health.
This level focuses on managing challenges, reducing risks, and stabilising supports, particularly during crises or significant changes.
Feeling unsure about your NDIS plan? We are here to help you understand your options and take the next step with confidence.
Want to know more?
Yes. The NDIA can approve Specialist Support Coordination when high complexity or risk is demonstrated. We can help you prepare evidence for a plan review.
Yes. You have choice and control over who provides your Support Coordination. If your needs or preferences change, you can request a different coordinator or provider.
Yes. Support Coordination helps organise and manage your supports, resolve issues, and ensure services align with your goals, even if you already have providers.
We treat our participants with respect and dignity, offering choice and control. Our purpose is to improve the care needs and health outcomes of our participants and communities.
TCH Care acknowledges Australia’s Indigenous traditional owners of the land where we work and live. We recognise the Aboriginal and Torres Strait Islander Peoples, their connection to lands, waters, and Community. We pay our respects to Elders past, present and emerging.